m77 Privacy Policy
This policy clearly explains how m77 protects your personal data and the purposes for which it is kept.
We take the personal data of every player on the m77 platform seriously. This privacy policy clearly explains how we collect, store, protect, and share your data, and under what circumstances. By reading this policy and continuing to use our services, you confirm that you agree to the terms set out here.
This policy applies to the m77 website, mobile website, and all related services. Accessing the m77 website, registering an account, or contacting us through our services in any way means you accept this policy. If anything in the policy is unclear, you can reach us at [email protected].
Information We Collect
Information you provide directly
When you register an account, log in, or use any service on the m77 platform, we may receive the following information—
- Name, date of birth, and English name (if provided)
- Email address
- Phone number (when we ask you to verify your identity)
- Payment details — KBZPay, Wave Money, AYA Pay, CB Pay, or bank transfer account number
- Messages and communication records you send us regarding our services
Information collected automatically
When you access the m77 website, we automatically record certain technical information—
- IP address and network connection details
- Browser type, language settings, and operating system
- Pages viewed on the website, date, time, and time spent
- Gaming history — game types, deposit and withdrawal records
- Data obtained from cookies and similar tracking technologies
How We Use Your Data
Main Purposes
We use your data only for the following purposes—
- To create and manage your m77 account
- To securely process deposits and withdrawals
- Customer service — to handle Live Chat and email
- To protect against financial fraud and cybersecurity risks
- To analyse playing patterns and support responsible gambling
- To improve website performance and service quality
- To meet legal, regulatory and compliance obligations
We do not sell your data to advertising companies or advertising networks.
Data Sharing and Third Parties
Situations in which we may share data
m77 keeps your personal information as confidential as possible. However, it may be shared with third parties in the following situations—
Payment processors
We share data related to transactions only with providers of KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer services. These companies are bound by agreement to use this data solely within their own policies and service scope.
Technology service providers
We may engage third-party companies for website operations and cybersecurity. These companies are permitted to access data only for the purposes we direct.
Legal requests
If a formal request is received from a legitimate legal authority, we are required to comply with it by law. We will make every effort to notify you in such cases where possible.
Business changes
If a restructuring or change of ownership occurs on our platform, a data transfer may take place. We guarantee that the same protections under this policy will continue to apply to you following any such change.
Cookies and Tracking Technology
How we use Cookies
The m77 website uses Cookies to improve your browsing experience and to keep the website running properly. Cookies are small data files stored in your browser, and we use them in the following areas—
- Essential Cookies — required for the website to function correctly, including recording login sessions
- Functional Cookies — to remember language preferences and odds display settings
- Analytics Cookies — to understand website activity and visitor numbers (no personally identifiable data is included)
You can block Cookies from your browser settings. However, please note that some website features may not work correctly if Cookies are disabled.
Data Security and Protection
Technical security measures
m77 uses industry-standard security technologies to protect your personal information from unauthorised access, modification, breach or deletion—
- SSL (Secure Socket Layer) encryption is used for all data transmissions
- Access to financial transaction data is restricted to authorised personnel
- Staff data access is controlled through Two-Factor Access Control
- Cybersecurity audits are conducted regularly
- Staff receive regular training on data protection practices
We are transparent in stating that, however effective our protections may be, we cannot guarantee 100% security of network communications. We also ask that you take your own steps to keep your account login details away from others.
Data Retention Period
Data retention policy
We retain your data no longer than necessary—
- Account data — retained for as long as the account is active; even after closure, it may be retained for a period due to legal requirements
- Financial transaction records — retained for a defined period due to legal obligations under financial services law
- Customer service interaction records — retained for a defined period after the interaction is completed
- Behavioural data records — retained for a defined period for protection and assurance purposes
Expired data is recorded and securely deleted or anonymised.
User Rights
Your Data Rights
Players on the m77 platform have the following data rights—
Right to Access
You can ask us what data we hold about you. We will do our best to respond within 30 days.
Right to Correction
If the data we hold about you is incorrect, you can request that we correct it. Please contact [email protected].
Right to Deletion
You can request that we delete your data, subject to any exceptions required by law. Please note that data we are legally required to retain — such as financial transaction records — cannot be deleted.
Right to Object
If you wish to object to any aspect of how we handle your data, please contact [email protected] and we will carefully review and act on your request.
Players Under 21
Age Restriction Policy
m77 services are for adults aged 21 and above only. We never knowingly collect personal data from children or young teenagers under the age of 21.
If we determine that anyone under 21 has attempted to access m77, we will immediately delete that person's data and close their account. Any concerns related to this matter can be handled through [email protected].
Policy Updates
Policy Update Process
m77 may revise this Privacy Policy when necessary. When a change is made, the "Last Updated" date at the top of this page will be updated, and if the change is significant, we will attempt to notify players via the email address they have provided.
Continuing to use the website after a policy update means you accept the revised policy. If you do not agree with the changes and no longer wish to use the website, you can contact [email protected] to request that your account be closed.
Data Protection Contact
Privacy Data Enquiries
If you have any questions about this Privacy Policy, wish to raise a concern, or want to exercise any of your data rights, you can reach m77's customer support team—
- Live Chat — 24/7 support in Myanmar language
- [email protected]
We will handle your data enquiries with care and do our best to respond as quickly as possible.
Privacy Policy FAQ
We share your payment data only with the companies that process your transactions — KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer providers — and only the data needed to complete each transaction. We never share financial data with third-party advertising companies or unrelated organisations.
Contact [email protected] to submit a data deletion request. Except for data we are required to retain by law (such as financial transaction records), we will work to action your request promptly and you will receive a response within 30 days.
Yes. All data transmitted to and from the m77 website is protected with SSL encryption. You can see "https://" and a padlock icon in your browser's address bar, confirming that your data is encrypted in transit.
No. m77 never sells players' personal data to advertising companies, ad networks, or data brokers of any kind. Data sharing is limited to the cases described in this policy.
You can browse the m77 website with cookies disabled, but some features that depend on cookies — such as login sessions and saved settings — may not work properly. We recommend keeping cookies enabled for the best experience.
Whenever the policy is updated, the "Last updated" date on this page will be changed immediately. For significant changes, we will also try to notify you by email to your registered address. Please check this policy regularly and pay attention to the last updated date.